After-Sales services

After sale service

A3:1. What's your warranty policy?

The hardware warranty for one year. We give all our boxes for one year warranty , during the period , if the box have problems , buyer can contact to fix it,  or we will replace a new one for you.

(if the android box is under warranty ,customer can send back the box ,but customer will need offer the return shipping cost ,we will need charge usd25 for courier cost ) 

 

2.Do I need to pay the annual fee or monthly fee?

  For this Arabic iptv set top box , we give it free susbcription. That is to say you don't need to pay any yearly fee or monthly fee.